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You’ll lead and support global sourcing initiatives, including requests for information and proposals, supplier evaluations and commercial negotiations. You’ll define service requirements, KPIs and service-level agreements, manage contracts and contribute to our global travel category strategy. Together with internal stakeholders, you’ll assess country requirements and translate sourcing outcomes into implementation plans.
GLOBAL HOTEL & GROUND TRANSPORTATION PROGRAMMESYou’ll manage our global preferred hotel programme, working with hotel sourcing partners, hotel chains and individual properties. You’ll ensure negotiated rates and preferred hotels are correctly loaded, available and maintained across booking tools and global distribution systems. You’ll also manage transfer providers and support supplier onboarding and country rollouts for ground transportation programmes.
SUPPLIER PERFORMANCE & MARKET INSIGHTSYou’ll monitor supplier performance against agreed KPIs and service levels, lead supplier reviews and follow up on corrective actions. Through benchmarking, forecasting and market analysis, you’ll identify opportunities to improve service quality, strengthen supplier relationships and support sourcing decisions.
TRAVEL TECHNOLOGY & ONLINE BOOKINGAs the business key user for our Online Booking Tool, you’ll help ensure our online booking environment works reliably. You’ll coordinate functional and user acceptance testing, document issues and track them through to resolution. Working with IT, Application Management, booking-tool providers and our Travel Management Company, you’ll provide clear escalations and support ongoing improvements.
You’ll act as a point of contact for travellers and travel arrangers, helping resolve operational escalations, master data and billing topics. You’ll coordinate the Travel Management Company’s daily service delivery, maintain booking and loading instructions, and support supplier onboarding. You’ll also provide negotiation support for meeting and event-related travel requirements.
TRAVEL OPERATIONS & STAKEHOLDER SUPPORTYou’ll prepare monthly travel spend and hotel reports, supplier performance dashboards and actionable recommendations. You’ll maintain our Travel Hub, guidelines, FAQs and operational documentation, keeping information accurate and easy to use. Through clear training materials and employee communications, you’ll support adoption, compliance and self-service across global and local teams.
Your areas of knowledge and expertise that matter most for this role:
Completed higher secondary education and a relevant commercial or vocational qualification in business administration, procurement, tourism, travel management or a comparable field, or equivalent relevant professional experience and/or a university degree in project management, procurement, business administration or economics is an advantage. 3-5 years of relevant professional experience in strategic procurement, corporate travel management, category management or a comparable international environment. Experience with sourcing processes, commercial negotiations, contracts, statements of work, KPIs and service-level agreements. Strong knowledge of global hotel programmes, hotel sourcing, negotiated-rate loading and global distribution systems. Experience with ground transportation categories, supplier onboarding and international programme rollouts. Ability to manage supplier performance and use benchmarking, forecasting and market insights to inform decisions. Practical experience with online booking tools, including key-user support, testing and issue escalation. Understanding of Travel Management Company operations, booking processes, master data and billing. Strong analytical, reporting and presentation skills, combined with clear communication and effective stakeholder management. A structured, commercially minded and solution-oriented approach, with ownership, attention to detail and the ability to balance strategic projects with daily operations.
Got what it takes?
In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.
Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2362 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.
